Writing Replies

You open a chat, get a draft, check it and send it. This page explains each step.

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Step by step

1. Open the chat on OnlyFans, Fansly or Fanvue. The panel finds the fan and shows his profile.
2. Look at the fan. The At a glance block shows his stage, how much he has spent, his warmth and how ready he is for an offer.
3. Read his messages. Waiting for a reply lists every message he sent since the creator last answered.
4. Press Generate.
5. Read the draft and change it if needed.
6. Send it with Copy, Insert or Send.

A manager can do the same in the dashboard, without the extension:

1. The fan’s message you are answering.
2. The hint: a short instruction for this reply. Tick Keep after generating to use it for the next reply too.
3. The draft. You can edit it. What is in this box is what gets sent.
4. Change it with one click: Shorter, Flirtier or More casual, or generate again.
5. Copy & save to history copies the reply and saves it, so the next draft knows what was said.

Next to Generate and the tone, two more lists change the length of the reply and how soon it brings up paid content, for the drafts you make on this page. As persona uses the creator’s settings.

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What the draft is based on

You do not need to collect anything. Every draft takes into account:

• the fan’s new messages and the whole chat before them;
• his profile: your notes, your instructions for the AI, what Sufflera remembers about him, tags, spend and stage;
• the creator: her voice, life story, limits, favourite phrases and reply length;
• her mood, her local time and her weekly routine;
• how warm she feels toward this fan;
• the content item you attached, if any;
• your rules and banned phrases.

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The hint: ask for a change instead of rewriting

If you do not like a draft, do not rewrite it. Type a short instruction and generate again:

You want	Type
A shorter reply	much shorter, two lines
To say no kindly	politely decline, stay warm, redirect
To lead to a sale	mention the new set, don't state a price yet
A different tone	be teasing rather than sweet
An answer to his question	answer his question about the schedule first
More time	she's busy right now, promise to reply properly tonight

In the panel, a hint works for one draft only and is never saved.

A hint costs the same as editing and re-checking: one draft. But the result is written in the creator’s voice, not the chatter’s. Teach chatters to use hints.

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Offering content

To offer a specific item from your vault, attach it in the dashboard before you press Generate. The side panel cannot attach items. The draft then knows what the item is, what is in it and what it costs.

The vault also shows what this fan has already received, so you do not offer it twice. See Quick Replies and Media.

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Three ways to send

Button	What happens	When to use it
Copy	The text goes to your clipboard	You want to paste it yourself
Insert	The text goes into the platform’s message box, and you press send there	You want one last look
Send	The text is inserted and sent	Everyday work

All three are saved to the fan’s history, so the next draft knows what was said. The one exception: text sent from anywhere other than the platform tab. Sufflera does not see it, and the next draft is written as if the creator never replied.

Before Insert or Send, the panel checks that the chat on screen is the one the draft was written for. If you switched chats, it stops and tells you. A message for one fan can never go to another.

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Editing a draft

You can change any draft. If you do, it must be checked again before it can go out: Copy, Insert and Send turn off until you press Re-check text.

A re-check costs one draft, just like a new one. So does translating an edited draft in bilingual mode.

Sufflera keeps both the draft and what you actually sent. If your team needs fewer and fewer edits over the first weeks, the creator’s settings are right.

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Rating drafts

You rate drafts with 👍 or 👎 in the dashboard, not in the panel: open Fans, pick the fan, and the buttons are under the draft on the Conversation tab. All of the fan’s drafts and their ratings are on the Insights tab, under Past drafts.

Ratings go into Analytics and show which creators need better settings. Rating is a manager’s job. Do it when you test drafts after changing a creator, see Draft Quality and Review.

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Fan and chatter speak different languages

Turn on Bilingual replies in the panel settings:

• the draft is written in the fan’s language, and that is what gets sent;
• a translation in your language appears under it, so you can read and edit;
• his messages are shown translated, and the original is always available.

Sufflera detects the fan’s language. You can fix it on his profile, see The Fan Profile.

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Checks on every draft

Before you see a draft, Sufflera checks it. It catches and rewrites a draft that promises something nobody agreed to, makes up a fact about the fan, says a photo is attached when it is not, or breaks the creator’s rules.

Sometimes a draft comes with a note asking you to look closer. Read it before sending. See Draft Quality and Review.

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A good shift, step by step

1. Choose the right creator before you open the inbox.
2. Start with fans at the Ready to offer stage: they are the most likely to buy today.
3. Then answer the rest, the highest spenders first.
4. For every VIP, read the Fan tab before you generate.
5. Use hints instead of rewriting.
6. Record every purchase as it happens.
7. Set a reminder for every chat that needs a next step.
8. Tell your manager about drafts that were badly wrong. They are all saved on the fan’s page for rating.