Your Settings
Settings in the dashboard holds everything that is not day-to-day work. Some of it is yours alone; some of it belongs to the whole account and needs the right permission to see.
The side panel in the browser has its own smaller gear icon for the handful of things a chatter changes mid-shift. See The Side Panel.
The map
Section titled “The map”| Section | What lives there | Who sees it |
|---|---|---|
| Account | Your email, your password, and the account export | Everyone |
| Appearance | Theme and interface language | Everyone |
| Drafts | How drafts are prepared for you personally | Everyone |
| Notifications | Which emails you receive, and extra addresses | Everyone |
| Referrals | Your personal link and what it has earned | Everyone |
| Team | People, roles and creator assignments | Team permission |
| Billing & subscription | Balance, sliders, draft packs, ledger | Billing permission |
| Activity | The account’s activity log | Activity-log permission |
Sections you do not have permission for are not listed at all. If a colleague describes a screen you cannot find, that is why — see Team and Permissions.
Account
Section titled “Account”Your email address is your login. Changing it asks for your current password first, because an email change is the one edit that could hand your account to somebody else.
Changing your password signs out every other device — every session everywhere is rotated, including the extension. The device you changed it on stays signed in. This is the fastest response to a laptop going missing.
Export downloads everything on the account — profile, creators, fans, messages — as a single JSON file, for backup or for a data-portability request. See Account Safety and Compliance.
Appearance
Section titled “Appearance”| Setting | Effect | Where it is stored |
|---|---|---|
| Theme | Light or dark | This device only |
| Language | Dashboard interface language | Your profile — follows you to every device |
The distinction is deliberate: theme is about the screen you are sitting at, and language is about you. A chatter who works a laptop and a desktop sets the theme twice and the language once.
Interface language changes the dashboard. It has nothing to do with the language drafts are written in — that follows the fan.
Drafts
Section titled “Drafts”Two personal preferences that shape how the assistant prepares work for you. Both are yours alone: changing them affects nothing for your colleagues.
Translate drafts
Section titled “Translate drafts”Turn this on when you and your fans do not share a language. Their messages are shown in your language, and every draft comes back in both — the fan’s version, which is what gets sent, and yours, to read and edit.
When the languages already match it does nothing at all, so there is no cost to leaving it on.
The full workflow is in Writing Replies.
Automatic drafts
Section titled “Automatic drafts”These two apply while automation is preparing drafts for you. They do nothing while Autopilot is switched off, because with it off nothing is drafted automatically in the first place — see Autopilot.
| Setting | Options | Default | What it does |
|---|---|---|---|
| Wait before drafting | Draft immediately, or 2 – 12 seconds | 4 seconds | How long a chat must stay open before a waiting message is drafted for. It stops your quota being spent on chats you only glanced at while scrolling |
| Stop when drafts run low | Never, or 5 / 10 / 20 / 30 % | 10 % | Pauses automatic drafting once that share of your monthly drafts is left, keeping the rest for the ones your team asks for by hand |
The Generate button is never blocked by either of them. They govern what happens on its own, never what happens when a person asks.
Agency tip. Leave Wait before drafting at four seconds until you have a month of quota data. Dropping it to Draft immediately on a team that scrolls its inbox is the fastest way to spend a monthly allowance on conversations nobody answered.
The same two settings appear in the extension’s side panel, because the person who feels how fast the quota is going is usually the one working in it. They are one setting in two places, not two settings.
Notifications
Section titled “Notifications”Choose which emails reach you, and add extra addresses — your accountant on billing notices, for example, without giving them a login.
Essential account email — address verification, password resets, team invitations — is always delivered and cannot be switched off.
Activity
Section titled “Activity”The account’s activity log: deletions, billing and subscription changes, bulk reply-mode changes and automation escalations, each with who, what, which record, when and from where.
It is available on any paid subscription, and access to it is a permission of its own that is not granted to Manager, Chatter or Accountant by default.